1. Overview
This Privacy Policy explains how Undercover AI collects, uses, and protects information related to its services, including Nexus SMS.
Nexus SMS is a non-marketing SMS notification and two-way messaging service operated by Undercover AI. Nexus SMS is used to send opted-in users service-related notifications, reminders, alerts, task updates, system status updates, daily briefing summaries, and replies to user-initiated SMS messages.
2. Information We Collect
Undercover AI may collect information that you directly provide, including:
- Name
- Mobile phone number
- Email address, if provided
- SMS consent status
- Date and time of opt-in
- SMS messages you send to Nexus SMS
- Information needed to provide requested reminders, alerts, updates, or replies
If you use the Nexus SMS opt-in page, Undercover AI may also collect technical information such as IP address, browser type, device information, and the page used to submit consent.
3. How We Use Information
Undercover AI uses collected information to provide Nexus SMS and related services. This may include:
- Sending SMS reminders
- Sending calendar-related updates
- Sending weather alerts
- Sending daily briefing summaries
- Sending task status updates
- Sending system status alerts
- Responding to user-initiated SMS messages
- Maintaining opt-in and opt-out records
- Preventing abuse, fraud, or unauthorized use
4. SMS Privacy
Undercover AI collects mobile phone numbers only from individuals who directly provide their number and request SMS communication from Nexus SMS, or from individuals who send the first SMS message to the Nexus SMS phone number.
SMS opt-in data and consent records are used only to provide Nexus SMS messages, including service notifications, reminders, alerts, task updates, system status updates, daily briefings, and replies to user-initiated messages.
5. No Marketing Use
Nexus SMS is not used for marketing, promotional messaging, lead generation, affiliate advertising, public signup campaigns, third-party offers, or purchased contact lists.
Undercover AI does not use purchased, rented, scraped, or third-party contact lists for Nexus SMS.
6. Information Sharing
Undercover AI may share information only as needed to operate, maintain, or secure Nexus SMS and related services. This may include trusted service providers that support messaging delivery, hosting, security, logging, or technical operations.
These service providers are permitted to use information only as necessary to provide services to Undercover AI and are not permitted to use SMS opt-in data for their own marketing purposes.
Undercover AI may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Undercover AI, its users, or others.
7. Opt-Out Rights
You may opt out of Nexus SMS at any time by replying STOP to any Nexus SMS message.
After replying STOP, you may receive one final confirmation message stating that you have been unsubscribed. After that, you will no longer receive Nexus SMS messages unless you opt in again.
8. Help Instructions
You may reply HELP to any Nexus SMS message for help or additional information.
You may also contact Undercover AI by visiting https://undercover.ai.
9. Data Retention
Undercover AI retains SMS consent records, opt-out records, and related service information for as long as reasonably necessary to operate Nexus SMS, comply with legal or carrier requirements, resolve disputes, prevent abuse, and maintain accurate messaging records.
10. Security
Undercover AI uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure. Undercover AI cannot guarantee absolute security of information.
11. Children’s Privacy
Nexus SMS is not intended for children under the age of 13. Undercover AI does not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
Undercover AI may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact
For questions about this Privacy Policy or Nexus SMS, please visit: https://undercover.ai